TREETOP TREK VISITOR GUIDELINES

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and guests with underlying medical conditions are especially vulnerable.

By visiting Treetop Trek, you are voluntarily assuming all risks related to exposure to COVID-19.

NEW HOURS

9:00 a.m. – 2:00 p.m. Friday through Monday

INFORMATION FOR NON-PASSHOLDERS

All Treetop Trek guests (except passholders) must purchase a timed-entry ticket in advance online. Those wanting to do Black Diamond, please purchase a timed-entry ticket for the Challenge Reloaded course online and upgrade onsite.
Timed-entry tickets will be emailed to you. They can be scanned off your phone.
If you have a green ticket or golden wristband, please call us at 321-254-9453, ext. 253 to reserve your timed entry

RESERVE TICKETS NOW

INFORMATION FOR PASSHOLDERS

Passholders do not need a timed-entry ticket
Remember to bring your pass and matching photo ID. We will be moving to a digital passholder card in the future which can be viewed from your mobile phone.

WHAT TO BRING WITH YOU

Timed-Entry Tickets
You cannot show up at Treetop Trek without a timed-entry ticket. If you show up without a ticket, entry will be contingent on availability. Please arrive five to 10 minutes before your scheduled time.

Face Masks or Facial Coverings are no longer required.

Closed-Toe & Heel Shoes and Hair Ties
Please remember that in order to participate on the course, you must wear closed-toe shoes and have a hair tie to pull long hair back.

Refillable Water Bottles
To make sure you stay hydrated while on the course, you will need to purchase bottled water onsite or please bring a refillable water bottle that can be attached to your body in some way or stored in a small, drawstring bag. Small hydration packs such as Camelbacks are also permitted. We have water stations available to refill your bottle.

All guests under the age of 18 must have a waiver signed by parent or natural guardian before going on the course. As required by Florida Statute 744.301, only a Natural Guardian (natural or adoptive parent) may sign a waiver for anyone under 18 years of age to participate on any Treetop Trek course. No other signatures is permitted under the statute.

Physical requirements - 54" tall, harness max 250lbs with 48" waist & max 26" leg openings. Remember the course is physically challenging and weather can be extreme. Guests that are pregnant or have underlying health conditions that can put them in danger are strictly prohibited from participating.

Thunderstorms with lightning happen regularly in Florida. For the safety of our guests, Treetop Trek stops all course activities when thunder is heard. We are required to wait 30 minutes after the last clap of thunder before resuming activities. No refunds will be issued once a guest clears the orientation area, for weather or for failure to follow course and safety regulations. Failure to cancel or reschedule will result in a no call, no show and will be charged the full price.